| Package Your Freight Properly To Avoid Damage Claims |
April 16, 2008 by: Dean Whittier (Warehousing, ETD Limited, LLC)
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Any person whose shipped a lot of LTL freight has experienced freight damage. For sure, many times freight damage is the result of careless carrier handling. But many times, damage could have been avoided by proper packaging.
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Every item has its own reasonable and commercially acceptable packaging requirements. The packaging requirements for a freight shipment of heavy scrap metal will be very different than a plasma screen television. The key is to know your product and what it takes to protect it in transit. There is no such thing as being overly protective when it comes to packaging your freight. Things to keep in mind are proper distribution of the load on the pallet, sufficiently thick and secure shrink-wrapping, correctly gauged cardboard box density, and appropriate protection fill.
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Another thing to keep in mind is that carriers may deny claims if the packaging does not meet their rules established by the National Motor Freight Traffic Association (www.nmfta.org). These rules are hard to understand and are used by aggressive adjusters to deny claims. So make sure you know what is commercially acceptable packaging for your freight!
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Fortunately, at FreightClick.com, our carriers are vetted carefully and they are very good at processing damages claims. Our Personal Shipping Agents and customer support teams work hard to resolve any freight shipping claims issues as they arise. It really helps to have a expert on your side when facing carrier claims adjusters.
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